FAQ

Return and Exchange Policy

At Gospel Goodness, we strive to provide you with the highest quality products and service. If for any reason you are not satisfied with your purchase, we are here to help!

Returns and Exchanges:

• All returns and exchanges must be initiated within 7 days of receipt of your order.
• Items must be in their original condition, unworn, unwashed, and with all tags attached.
• Sale items, limited edition releases, and customized products are final sale and cannot be returned or exchanged.

Return Shipping:

• Customers are responsible for all return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us.
• Send your returns to the following address:
  Gospel Goodness
  7533 Lords Chapel Dr
  Nashville, TN 37211

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within 7-10 business days.

Exchanges:

• If you need to exchange an item, please contact our customer service team at support@gospelgoodness.comwithin 7 days of receipt to ensure availability.

For any questions or concerns, feel free to reach out to us at support@gospelgoodness.com.

Thank you for shopping with Gospel Goodness!

Shipping Policy

At Gospel Goodness, we are committed to delivering your orders quickly and reliably, wherever you are.

Domestic Shipping:

• We ship to all 50 states within the United States, including PO Boxes and APO/FPO addresses.
• Shipping costs are automatically calculated at checkout based on your location and order size.

International Shipping:

• We proudly offer international shipping to customers around the globe.
• Shipping costs are automatically calculated at checkout based on your destination and order size.
• Please note: International customers are responsible for any applicable customs duties, taxes, and fees required by their country. These charges are not included in the purchase price or shipping cost and must be paid upon delivery.

Local Pickup:

• For our local customers in Nashville, we offer a pickup option.
• Pickup is available on Sundays at:
  7533 Lords Chapel Dr
  Nashville, TN 37211
• You will receive an email notification when your order is ready for pickup.

Order Processing Times:

• Orders are typically processed within 1-3 business days.
• You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times:

• Delivery times may vary depending on your location and the shipping method selected at checkout.
• International delivery times may be longer due to customs processing.

For any questions about shipping or local pickup, feel free to contact us at support@gospelgoodness.com.

Thank you for choosing Gospel Goodness!

At Gospel Goodness, our mission extends beyond providing quality products. All profits from merchandise sales are used to support the various activities, projects, and arms of Citipointe Church that work to uplift the community and further the mission of the Church.

Your purchases help fund outreach programs, community support initiatives, and other vital efforts aimed at making a positive impact in our local and global communities.

For more information about our work and mission, visit Citipointe Nashville or download the Citipointe USA App for updates and opportunities to get involved.

Thank you for partnering with us in making a difference!